In the next of our 'Meet the team' series, it's JoJo's turn.
January marks a year since JoJo joined the Summerdown team as our Customer service lead. JoJo brings a wealth of experience in Customer service and sales to the team and a bonus for you wine lovers, she also brings an in-depth wine knowledge after her most recent role as a personal wine advisor.
So next time you email hello@summerdown.com or pick up the phone to Summerdown, you will most likely be speaking to to sparkly, cheery JoJo.
Favourite Summerdown product?
Our Shower Gel, I find it really uplifting
Most interesting fact you've learnt about Summerdown since joining?
That there are over 80 beehives on the farm.
Favourite place on the farm?
The view from my office window - it over looks the peppermint fields and the view changes through the different seasons. I get to see the most amazing sunsets, and there is always lots of wild life around.
Most frequently asked question from customers?
The majority of our enquiries are from customers asking where their nearest stockists are. I love this as it means that even in this age of online shopping, people still like to shop local and support small, independent businesses.
Also when our best-selling diffuser refills were out of stock, there were a lot of questions about when they were coming back - I am happy to say that they are now and have been for a while.
Most memorable conversation with a customer?
I have a wonderful gentleman who calls me to order his peppermint thins and peppermint tea. We always have a lovely chat together and I look forward to his calls.
Favourite food apart from peppermint creams?
I LOVE spicy food.
Best part about working for Summerdown?
I get the flexibility of working from home combined with working with the team at the farm. Everybody here is so friendly and I love helping with our tours as I am always learning new things about the farm and meeting our customers.
Worst part about working for Summerdown?
I honestly can't think of anything. Apart from eating too many Peppermint creams! One is never enough!
Spring, Summer, Autumn or Winter?
I love all the changing seasons, but Spring time at the farm is extremely pretty with all the wild flowers.
Box set or cinema?
Box set - I loved the Sporanos
Takeaway or home cooked food?
I really enjoy cooking so I'd have to say home cooked food. I love cooking family and friends a Sunday roast or having everyone round to mine in the summer for a BBQ.